How is each field manager doing?
The All-FM summary puts every field manager in one table. The FM report is one person's month on one page, with their coaching.
All-FM summary
Overview → All-FM summary. It uses the range bar like the dashboard.
- Insights: who is behind the call target, the lowest planned-call compliance, the fewest doctors seen, the biggest visit gap, and how many deferred calls do not count. A red warning marks a line below its target.
- Planned calls done by field manager: each person's share, against the target percentage.
- Every field manager:
| Column | What it shows |
|---|---|
| Field manager | Click the name to open their FM report |
| Zone | |
| Calls done | A bar against the target |
| Calls gap | Calls short of target (when call targets are on) |
| Planned done | Share of the planned calls done |
| Doctors seen | |
| Visits vs needed | When visits per tier are on |
| Field days | Days with calls, of the working days |
| Per day | Calls done per field day |
| Joint | Joint calls |
Download saves the table as CSV. Print all prints the summary with every field manager.
FM report
Overview → FM report, or click a name in the summary. Pick the person from the dropdown.
- Tiles: Calls done, Planned done, Doctors seen, Visits vs needed, Field days ("of N · x a day").
- Panels: Call outcomes, Calls each day (or week), Products detailed, Discussion points.
- Every doctor: Doctor, Tier, Type (KOL, KBL, HOD), Hospital, Visits, Last visit.
Print or save PDF prints the report. Doctors (CSV) downloads the doctor table.
Coaching
When you open someone else's report, a Coaching panel shows:
- A table of the average score per competency, month by month.
- Sessions: Date, By, Average, Note. With none yet it says "No coaching yet".
To record a session (needs the "Record coaching after a joint visit" permission):
- Press Record.
- Score each competency from 1 to 5.
- Add a Note if you want, and press Save.
The competencies are set under Setup → Settings → Calls ("Coaching competencies"), along with how many sessions each rep should get a month.