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How do I add or change a doctor?

Anyone allowed to add doctors can add one. Admins save straight away; everyone else sends a request that is approved first.

Add a doctor​

  1. On Doctors, press Add doctor.
  2. Fill in the form:
    • Name, Type, Tier, Specialty, Sub-specialty, Gender
    • Region or zone
    • Phone, Email
    • CNIC and NTN (needed for the annual disclosure)
    • Institute: where the doctor sits
    • Prescriber, KOL, KBL, HOD: tick what applies
    • Active, and a Reason
  3. Press Send request (or Save for an admin).

A field manager's new doctor is assigned to them and stays inactive until the New doctor request is approved.

Change a doctor​

Open the doctor and press Request a change (admins see Edit). Change what is wrong and send. Only the fields you changed go in the request, and the approver sees each one as before → after.

Rules​

MessageWhy
"Adding doctors is switched off"The company does not let reps add doctors
"No more than N doctors per person"Each person's list has a limit
"A doctor has one institute."The company does not allow a doctor at several institutes

The approvers are set for New doctor and Doctor change under Approval rules.

Where and when the doctor sits​

Institutes and times on the doctor's page lists each institute the doctor sits at:

  • Primary marks the main one. Remove takes one off. Add an institute adds another.
  • Under each institute, a row of weekdays holds the sitting hours. Press + on a day to give its From and To, or Clear to remove it.
  • To set many days at once, use Same time on days: give From and To, pick the days, and press Apply.

These times show in the Timing column on Coverage. Doctors without any show on the dashboard's setup checklist ("Institute times").